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Friday, January 29, 2010

Kitchen Sink Research Provides Insights into Consumers' Views on Timely Healthcare Topics

Did you know that 24% of consumers changed primary care doctors in the past few years and that nearly 30% of those that changed did so for quality reasons? Or that one in six say they have encountered a serious quality issue or medical error in a hospital over the past 3 years? That 4% have traveled out of the country and 17% have traveled outside their service areas for medical care?

These and other interesting insights can be found in Klein & Partners 4th Quarter 2009 Kitchen Sink study, which takes the pulse on how consumers feel about a variety of current health care topics. Thanks to Klein & Partners president, Rob Klein, for offering up the study for Chief Marketing Officer readers.

You can reach Rob at rob@kleinandpartners.com.

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